Effective Date: Mar 7th, 2024

Thank you for choosing TripLink.ai. Your privacy is paramount to us. This Privacy Policy details how we collect, use, disclose, and protect your information across our website, mobile application, and other digital platforms (collectively, the “Platform”). By accessing or using our services, you acknowledge you have read and understood this policy.

Collection of Your Information

We collect information to provide and improve our Non-Emergency Medical Transportation (NEMT) company management services. This includes:

• Personal Information: Information you provide us, such as your name, email address, phone number, and any other contact or personal details required to use our services or interact with our platform.

• Device Information: Automatically collected data about your device and how you interact with our Platform, including IP address, browser type, device type, and usage data.

• Location Information: For users of our mobile app, we collect location data to facilitate transportation logistics and services, only if you grant us permission to do so.

Technologies Used:

• Cookies and similar technologies to enhance your experience and gather data about your interactions and usage patterns.

• Log Files and Web Beacons for tracking actions on our site and collecting data such as your IP address and browser type.

Use of Your Information

Your information is used to:

• Provide, operate, and maintain our services

• Improve, personalize, and expand our services

• Understand and analyze how you use our services

• Develop new products, services, features, and functionality

• Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes

• Send you emails

• Find and prevent fraud

Sharing Your Personal Information

We may share your information with third parties in certain circumstances, such as:

• Service providers and partners who assist us in operating our services, conducting our business, or serving our users.

• For legal reasons, if required to do so by law or in response to valid requests by public authorities.

Third-Party Services

Our service may include links to third-party websites or services that are not operated by us. We advise you to review the privacy policy of these third-party entities.

Your Choices and Rights

You have the right to access, correct, or delete your personal information. Furthermore, you can:

• Opt-out of receiving marketing messages from us at any time.

• Disable cookies through your browser settings, though some features of our service may not function properly as a result.

Children’s Privacy

Our service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

For any questions or concerns about our privacy practices, please contact us at: